Voucher code is not accepted (76-000-400)

You are getting the error code 76-000-400 when trying to enter your purchased voucher code? This is usually because your active subscription is being paid via third-party providers such as Google or Apple.

In this case, you have to cancel your subscription first and then resubscribe after it has ended directly via dazn.com in order to redeem the voucher code successfully.

Your subscription has ended but it still doesn't work for you?

Don't worry, we are happy to help you. Please contact our customer service via live chat and have a photo or scan of your voucher code ready - an agent will assist you as soon as possible.

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