If you recently purchased a DAZN subscription through Roku, it may take a short time for your subscription to activate and link to your DAZN account. If you are unable to access your content, try the steps mentioned below.
Troubleshooting steps:
- Wait 15–30 minutes after completing your purchase through Roku.
- Open the DAZN app on your Roku device.
- Sign out of your DAZN account.
- Wait a few seconds, then sign in again using the same DAZN account.
- Try accessing your content again.
If you still cannot access your content:
- Ensure you are signed in to the same DAZN account used to purchase the subscription.
- Make sure your Roku payment was completed successfully.
- Confirm your Roku device is connected to the internet.
Note: If your content is still unavailable after 15–30 minutes, click on the chat icon at the bottom right corner of your screen. You may be required to provide:
- The email address associated with your DAZN account.
- Your Roku device model.
- The date and approximate time of your purchase.
- Your Roku transaction or order ID, if available