DAZN Gift Cards

What are DAZN prepaid cards and gift codes? 

· DAZN prepaid cards and gift codes can be used as a payment method for the DAZN TOTAL subscription without using a credit card online or as a gift. 
· DAZN prepaid cards and gift codes give you access to the DAZN TOTAL plan for the number of months indicated. 
· DAZN prepaid cards and gift codes are valid for 12 months from the date of purchase. 
· DAZN prepaid cards and gift codes can only be used in the country in which they were purchased. 
· DAZN prepaid cards and gift codes are non-refundable. After applying a gift code to an account, you can watch DAZN TOTAL until the gift code expires. 

What plan do I have access to when I use a DAZN prepaid card or gift code? 

 DAZN prepaid cards and gift codes give you access to the DAZN TOTAL plan. 

Where can I get a DAZN prepaid card or gift code? 

At the moment you can get DAZN prepaid cards and gift codes in one of the following ways: 
· Digital Prepaid Cards:on Amazon, Startselect, Game, Fnac or MediaMarkt. 
· Gift codes: can be purchased at  Game, Fnac, MediaMarkt, Carrefour, El Corte Ingles, Correos, Tabacos Stores  
· Special gift codes: occasionally gift codes may be given away with products offered by partner companies or as a prize in a contest


How do I redeem a DAZN gift code? 

To redeem a gift code follow these instructions: 
1. Go to www.dazn.com/redeem 
· If you have a digital prepaid card, the code can be found in the email 
· If you bought a DAZN prepaid code in store, you should use the code printed on the receipt 
2. Enter the code in the relevant field and confirm. 
 
Once you have entered the code correctly, follow the on-screen procedure to create a new account or access an existing one. 
Depending on the gift code used, you may be asked to enter an additional payment method. 
If you purchased the DAZN prepaid card or gift code online or in a store, adding an additional payment method is always optional. 
 
NOTE: In some cases codes can only be used by certain types of customers. For example, some codes can only be used by new customers. Always read the gift code terms and conditions of use. 
When in doubt, contact Customer Service, including a photo of your prepaid code or ticket of purchase.

Can I use a prepaid card or gift code if I already have an active DAZN subscription? 
 
→ if you currently have an active DAZN TOTAL subscription, you can immediately apply the prepaid card or gift code. Your prepaid period will begin at the end of your current billing period. 
 
→ if you currently have an active DAZN LA LIGA or Esencial subscription and activate a prepaid card or gift code, the new DAZN TOTAL prepaid subscription will start immediately and you will have access to DAZN TOTAL for the months of your prepaid giftcode you have applied . Alternatively, you have two options: 
 
1. Switch to DAZN TOTAL following the procedure in "My Account". In this case you will pay the first subscription instalment of €24.99, minus the remaining credit on your active DAZN  LA LIGA or ESENCIALl subscription. At this point, you can enter the DAZN prepaid card or gift code, and your prepaid period will start at the end of your current billing period. 
 
2. Cancel your current subscription (paid via credit card or PayPal) and wait until your account is closed and you receive a confirmation email. At this point you can reactivate your subscription using the prepaid card or gift code.

Can I use a prepaid card or gift code if I am paying for my subscription through a third party? 

- If you are paying through a third party (Apple iTunes, Amazon In App Payment, Google) 
to apply a DAZN gift code you will have to cancel your current subscription, wait until the account is closed and you receive a confirmation email from the third party and from DAZN, and then reactivate your subscription using the gift code. 
- If you have a bundle that includes DAZN, billed by a third party 
you can save the gift code and use it when the account is no longer linked to a third-party bundle or apply it to another DAZN account.

Can I cancel my account while using a prepaid card or gift code? 

Once you activate a gift code, you have guaranteed access to DAZN TOTAL until the gift code expires.

What happens to my account once my prepaid card or gift code expires? 

-If you have not entered an additional payment method (credit card or PayPal) in your account, your DAZN TOTAL subscription will end when the prepaid card or gift code expires. 
-If you have entered an additional payment method in your account, when your prepaid card or gift code expires your DAZN TOTAL subscription will automatically renew every month at 24.99 € per month. You can cancel your subscription whenever you like by selecting "Cancel subscription" from "My Account".

Can I change my payment method while using a prepaid card or gift code? 

You can change your payment method by going to "My Account". The new payment method entered will be activated when the current prepaid period expires. 

Can I change my subscription plan while using a prepaid card or gift code? 

No, your prepaid card or gift code gives you access to the DAZN TOTAL plan for the duration of its validity. 
-If you have not entered an additional payment method in your account, your DAZN TOTAL subscription will end when your prepaid card or gift code expires. At this point you will be able to reactivate your subscription from "My Account", using a credit card or PayPal, and choose the plan you prefer.

Can't redeem your DAZN gift code? 

You may be unable to redeem your DAZN gift code for one of the following reasons: 

You may have entered the gift code incorrectly:  
Check that you have entered the gift code correctly and try entering it again. 
NOTE: 
- If you have purchased a DAZN prepaid card or gift code, your code will be 15 characters long 
- All DAZN codes are case sensitive 
Make sure you don't mistake: 
· a capital "o" (O) for the number zero (0) and vice versa 
· a lowercase "L" (l), for an uppercase "i" (I) or the number one (1) and vice versa 
 
Your profile may not have the necessary requirements to use the code: 

Check that your account is not paid through a third party (Apple iTunes, Amazon In App Payment, Google) and that your subscription is not part of a third-party billed plan. For more information see "Can I use a prepaid card or gift code if I am paying for my subscription through a third party?" 
Check the terms and conditions of use of the prepaid card or gift code to make sure it is not reserved exclusively for certain categories of customers. For example, some codes can only be used by new customers. 

Your gift code may have expired:  

The error message you are seeing may mean that the 12-month validity period has elapsed, and the code can no longer be redeemed. 
Check the expiry date of your code on the receipt or contact Customer Service. 
Check the terms and conditions of use of DAZN gift codes. 

The gift code may have been purchased or issued in a country that is different to the one in which you are trying to activate it.  

What happens if I have a DAZN gift code purchased before 1/08/2022? 

All DAZN prepaid cards and gift codes can be activated within 12 months from the date of purchase and starting from the  01-08-2022 will give access to the DAZN TOTAL plan. 

What happens if I have an active subscription using a DAZN gift code that expires after 1/08/2022? 

Starting from 1/08/2022 you will automatically have access to the DAZN TOTAL plan until your gift code expires. 
-If you have not entered an additional payment method (credit card or PayPal) in your account, your DAZN TOTAL subscription will end when your gift code expires. 
-If you have entered an additional payment method in your account, when your gift code expires your DAZN TOTAL subscription will automatically renew every month at € 24,99 per month. You can cancel your subscription whenever you like by selecting "Cancel subscription" from "My Account".

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