Starting from November, DAZN Family customers can activate the HBO Max Basic with Ads plan at no extra cost. 

With HBO Max Basic with Ads, you can watch iconic movies and hit series in Full HD on up to two devices at the same time. Channels, live content and replays, where included in your plan, contain ads. 

Who will be able to activate HBO Max? 

If you have a DAZN Family subscription billed directly by DAZN, you will be able to activate the HBO Max Basic with Ads plan at no additional cost to your DAZN subscription. HBO Max will be included with DAZN Family annual (upfront or 12-month installments) and monthly plans, for both new activations and existing customers billed directly by DAZN. 

The offer will not be available if you subscribe to DAZN through TIMVision. Please contact TIM to learn about TIMVision plans that include DAZN and HBO Max. 

If you have a DAZN plan other than Family, a free DAZN account, or no DAZN account, you can upgrade or subscribe to DAZN Family at dazn.com/welcome. You can then activate HBO Max. 

How will I activate HBO Max? 

I already have DAZN Family:

  • Go to My Account and select the promotional banner. 
  • This will take you to the HBO Max activation area. 

I have a DAZN plan other than Family:

  • Go to My Account and change your plan to DAZN Family. 
  • After subscribing successfully, you can activate HBO Max from the confirmation screen. 
  • You can also activate it later through My Account. 

I have a free DAZN account or no DAZN account:

  • Subscribe to DAZN Family at dazn.com/welcome. 
  • You can activate HBO Max from the subscription confirmation screen, or later through My Account. 

IMPORTANT: If you have an HBO Max subscription billed directly by HBO Max, it will be automatically deactivated. If your HBO Max plan is billed by a third-party partner, you may need to cancel it yourself. 

How will I watch HBO Max after activation? 

HBO Max content is not available on the DAZN platform. To watch it, log in via the HBO Max app or visit hbomax.com. 

Your HBO Max account is separate from your DAZN account. DAZN will not share your customer data with HBO Max. 

What happens if I change, pause or cancel my DAZN subscription? 

Your HBO Max access is linked to your DAZN Family subscription. There is no additional charge for the HBO Max Basic with Ads plan.  

If you cancel or change your DAZN plan:

  • If you cancel DAZN Family, change to another DAZN plan, or use your right of withdrawal (Process managed by DAZN, not HBO Max.), your included HBO Max subscription will be deactivated.  
  • Your HBO Max account will remain active, but you will no longer be able to watch content. 

 If you pause your DAZN subscription:

  • Your HBO Max access will also be paused for the same period. You can watch HBO Max again when you resume your DAZN subscription. 
  • If you change from DAZN Family to another plan and later return to DAZN Family, HBO Max will not be reactivated automatically. You will need to complete the activation process again. 

Frequently Asked Questions 

Which HBO Max plan will I have access to? 

You will have access to HBO Max Basic with Ads. HBO Max Standard and HBO Max Premium plans are not available through DAZN. 

Why can I not activate HBO Max in the HBO Max app? 

You cannot activate this offer directly through HBO Max. Start the activation from the Activate now button in DAZN My Account or from the email you received. 

I activated HBO Max, but why can I still see the “Activate now” button in DAZN?

This is normal. It can take up to 30 minutes for DAZN and HBO Max systems to update. 

If activation was successful on the HBO Max website, you can start watching straight away. Please refresh the DAZN page later. 

Why does the activation button not take me to HBO Max?

In some cases, activation information may take longer to update. If you see a message saying that configuration is still in progress, wait around one hour and try again through My Account. 

I am a TIM customer. Why can I not see the offer?

This offer is not available if you subscribe to DAZN through TIMVision, including if you have a Family plan. Please contact TIM to learn about TIMVision plans that include DAZN and HBO Max. 

Need help with HBO Max? 

For help using HBO Max, managing profiles, accounts or passwords, or resolving streaming issues, visit the HBO Max Help Center at help.hbomax.com. 

You can contact HBO Max support by phone, email, chat, WhatsApp or social media. Italian support is available from 9:00 AM to 12:00 AM (midnight), while English support is available from 9:00 AM to 10:00 PM. 

Any HBO Max service outages are communicated on the HBO Max homepage.