DAZN Pass



■ Customers who purchased J League Annual Pass
■ Customers who purchased Scuderia AlphaTauri x DAZN Annual Pass
■ Customers who cannot redeem the DAZN Pass
■ Regarding the DAZN Annual Pass



< Customers who purchased J League Annual Pass >

*J League Annual Pass is different from Annual Plan.

【2022 DAZN Annual Pass -J League 12 Months】

It will be available from October 1, 2021.
Please contact each J League club for details.

<Price>
|\19,250 (tax included)

<Sales Period>
October 1, 2021 ~ March 31, 2022

<Code Redemption Period>
October 1, 2021 ~ May 2 , 2022
※The DAZN Annual Pass will no longer be valid after June 30th, 2020. Please be sure to redeem your code by this date.


< Customers who purchased Scuderia AlphaTauri x DAZN Annual Pass >

【Regarding the Sales of Scuderia AlphaTauri x DAZN Annual Pass】
■Online site for Scuderia AlphaTauri x DAZN Annual Pass

【Scuderia AlphaTauri x DAZN Annual Pass 12 Months】
It will be available from March 17, 2021. 
Please contact EURO SPORTS for details. 
 
<Price> 
19,250 JPY (tax included) 
<Sales Period> 
November 17, 2021 ~ 
<Code Redemption Period> 
November 17, 2021 ~ December 31, 2021 
<Benefit> 
・1000 JPY coupon that can be used on EURO SPORTS e-commerce site.  
・You will be automatically entered into the monthly gift campaign when you use the code. 
※The expiration date is written on the inside and outside of the case.
※If you use the code after the deadline, we will not be able to respond or refund you. Please enter the code as soon as possible. 
※Please double-check the following group of characters as they may be difficult to differentiate:
・Upper-case “i” (I), Lower-case “L” (l), Number “One” (1). 
・Alphabet O (O or o), and the Number Zero “0”.
We apologize for the confusion.


< Customers who cannot redeem the DAZN Pass >

Users registered through DAZN for docomo
Users that registered payment through Apple
Users that registered payment through Amazon IAP (In-App Purchasing)
Users that registered payment through Google Play Billing (In-App Purchasing)
・Users that registered through the SoftBank Special Discount Plan
Users that currently have their account on ‘Pause’
Users that registered through the Mobile Carrier Billing
Users that registered through the Cable TV
・Users registered through DAZN and au Combined Offer
・Users that registered through the Other Special Discount Plan

If you are currently using the ‘Pause’ function, please contact DAZN Customer Services.
※If you wish to use the Annual Pass, please cancel your subscription via Apple ID, Amazon In App Payment, Google Play Billing, SoftBank Special Discount Plan, Mobile Carrier Billing, or payment via Cable TV.
Then, after you have confirmed that your current subscription has expired and confirmed you are unable to watch DAZN, please re-register and apply Annual Pass to your account using web browser.


< Regarding the DAZN Annual Pass >

■ Who is eligible to purchase the DAZN Pass?
■ How do I purchase the DAZN Pass?
■ How do I redeem the DAZN Pass?
■ How can I confirm if I redeemed my code successfully?
■ Frequently Asked Questions
■ Benefits (Club Coupon)


■ Who is eligible to purchase the DAZN Pass?

The DAZN Annual Pass is available to all users. Purchase is not limited to fan club members of the respective J-League clubs.

■ How do I purchase the DAZN Pass?

Q. How do I purchase a DAZN Pass?

【 DAZN Annual Pass -J League ver- 】
A. The purchasing method may vary depending on the J-League club you wish to purchase the DAZN pass from. For more details, please check your J-League club’s official site, or contact them directly.

【Scuderia AlphaTauri x DAZN Annual Pass】
A. Please purchase from EURO SPORTS.


Q. What payment methods are there?

【 DAZN Annual Pass -J League ver- 】
A. The accepted payment method may vary depending on the J-League club you wish to purchase the DAZN pass from. For more details, please check your J-League club’s official site, or contact them directly.

【Scuderia AlphaTauri x DAZN Annual Pass】
A. Please contact EURO SPORTS for details.


Q. Can I purchase a DAZN Pass if I have an existing DAZN account?
A. Yes. Existing users are eligible to purchase a DAZN Pass.
If you have registered directly to DAZN, you can redeem the DAZN Pass without cancelling your account once.

■ How do I redeem the DAZN Pass?

Q. How do I redeem my DAZN Pass?
A. A DAZN Card will be delivered to you from the J-League club you purchased the DAZN Pass through or EURO SPORTS e-commerce site.
The redeemable code will be printed on the backside of this card. Please follow the steps below to redeem your DAZN Pass.

Q. Can I redeem a DAZN Pass if I have redeemed a DAZN Pass in the past?
A. Yes. Customers who have redeemed a code in the past, will be able to purchase/redeem a new DAZN pass.
If your previous DAZN Pass is still in use, you will still be able to redeem an additional code at any time. The most recent DAZN Pass will take effect after your viewing period ends.

Please follow the steps below to redeem your DAZN Half-Season Pass code:

For those registering a new account

1. Select ‘SIGN UP’on the DAZN top page
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2. Select ‘PAY MONTHLY’ plan
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3. Fill out your registration details and click ‘CONTINUE’
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4. Open ‘Enter Code', enter the gift code, and click ‘Apply'
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5. Click ‘CONTINUE'
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6. Select and enter your preferred payment method
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7. Click ‘START SUBSCRIPTION’
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8. Start watching
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For existing users

1. Log-in to DAZN home page
2. Select 'My Account' on Menu at the top right of the screen
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3. Input your DAZN pass code and select ‘APPLY’
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4. Click ‘REDEEM CODE’ on the pop-up banner
※Codes cannot be cancelled once they are applied.
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5. Click ‘OK’ on the pop-up banner
If you wish to redeem a different code, please select ‘REDEEM ANOTHER CODE’
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6. Confirm your registration details, please see 'Subscription' on My Account page
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For those with a cancelled account (previously registered to DAZN)

1. Access http://dazn.com/en-JP/redeem
2. Input your DAZN Pass code and select ‘Apply’
3. Click ‘Continue’ on the pop-up banner that will appear on the top of the screen
※Codes cannot be cancelled once they are applied.
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4. Select ‘PAY MONTHLY’ plan
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5. Input the login credentials of your cancelled account and click ‘Continue’
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6. Click OK when the notification banner stating the reactivation of your account is displayed.
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7. Confirm your registration details, and if there are no issues, click ‘Start Watching’
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■ How can I confirm if I redeemed my code successfully?

Please check that your DAZN Pass has been correctly reflected under the “Next payment date” on your My Account page.

■ Frequently Asked Questions

Q. When will my DAZN Pass arrive?
A. The arrival date of your DAZN Pass will vary by distributor. Please contact the J-League club you made the purchase through or EURO SPORTS.

Q. I have not received my DAZN Pass. What should I do?
A. Please contact distributor you made the purchase through.

Q. I lost my DAZN Pass. Can it be re-issued?
A. Please understand that we cannot re-issue gift codes.

Q. I did not use my DAZN Pass. Can I get a refund?
A. Please understand that we do not perform refunds, even for unused DAZN Passes.

Q. What happens if I cancel my subscription after redeeming a DAZN Pass? Can I get refunded for the remaining subscription period?
A. You can cancel your subscription at any time. If you have time remaining on your subscription at the time of cancellation, you will still be able to view DAZN until your subscription ends (Your next payment date). We cannot refund you for the remaining period.
In addition, please be aware that while your DAZN Pass is in use, you will be unable to pause (suspend) your account.

Q.  I was charged the monthly fee despite redeeming a code
Please check that you have successfully redeemed your code via the My Account Page.
If you are charged the monthly fee it is possible that you have not completed redeeming the Annual Pass. 
If you have any questions, please contact our Customer Service Team.
Please be aware that we do not handle refund requests for above cases.

Q.If you wouldn't cancell your account until next charge date, you will be charged on credit card which is registerd on your account.

■ Benefits (Club Coupon)

Please contact distributor teams for more details.

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