Hi, how can we help you today?

You will receive this error message when your video is not able to play at the current time. This could be the result of a poor network connection. Please go through the following troubleshooting steps:

1. Restart the DAZN app and try to play your video again.
2. Go to www.fast.com and check that your internet connection speed meets our minimum requirements.
3. Restart your modem/router and device.
4. Use a different device or network.

If the troubleshooting steps did not help to solve your problem, please contact our customer service team for further help.