Hi, how can we help you today?

This error code means that your e-mail address could not be associated with a DAZN account. If this happens you need to go through the following troubleshooting steps:

1. If you signed up directly to DAZN via payment card, please go to our e-mail recovery page.
2. Check the e-mail address you entered for errors.
3. Check your e-mail inbox for e-mails which indicate successful sign up or a change of e-mail address.
4. Enter any other e-mail address you might have used to register.

If the troubleshooting steps did not solve your problem please contact our customer service team for further assistance.