Roku Pay

Click the topic to get to the section:
What is Roku Pay?
How much is DAZN on Roku?
Does DAZN support signing-up with Roku Pay?
Where can I sign up for DAZN using Roku Pay?
How do I sign up for DAZN on my Roku?
Do I need a Roku account and payment details attached?
How do I get a Roku account?
What are the accepted payment methods for Roku Pay?
I’m an existing DAZN customer not using Roku. Can I move to Roku?
What happens if there’s a payment failure when my monthly subscription is due?
My Roku account has a credit card attached to it, what happens when my card expires?
How do I cancel my DAZN subscription using my Roku Account?
Do I lose access to DAZN if I cancel my Roku account?
Do I have to use the same email address I used to sign up for Roku to login into DAZN?
Where can I see my payment history?
I am an American living in Canada. Can I sign up to DAZN with my US Roku account?
I have a problem with my payments. Where should I go for help?
I pay for DAZN via my Roku Account. What will I see on my bank statement?
I pay for DAZN via Roku. Can I use DAZN on non-Roku devices?
Do Roku customers get the same DAZN service as other DAZN customers?
Why do I get emails from both DAZN and Roku?
What if I don’t want to use Roku to sign up for DAZN?
How will I see that I’m subscribed to DAZN using Roku on the DAZN website?


What is Roku Pay? (back to top)
Roku Pay is Roku’s in-channel billing system that allows customers to add their payment details and buy products from the Roku app quickly and easily. 

How much is DAZN on Roku?   (back to top)
The app is free to download.
Monthly  $19.99
Annual    $99.99
Remember, there is no long-term commitment. You can cancel your trial or subscription at any time. The cost of the subscription is the same, whether you sign up on your Roku or any other device.

Does DAZN support signing-up with Roku Pay? (back to top)
Yes. Users can sign up and renew their DAZN subscriptions in a friction-less way right from their Roku device.

Where can I sign up for DAZN using Roku Pay? (back to top)
You can sign up anywhere in the US, where DAZN on Roku is available. 

How do I sign up for DAZN on my Roku? (back to top)
Once you’ve downloaded the DAZN app into your Roku device:
  • Choose “Get Started” from the main landing page
  • Select your preferred payment plan, either Monthly or Annually 
  • You can then choose to sign up to DAZN and “Share” your Roku personal information (first name, last name and email) to speed up the whole process (but don’t worry, you can also manually enter your personal details through the traditional sign up process)
  • You now must set a password for your DAZN account
  • You can then accept, or not, to receive emails from DAZN regarding content updates 
  • To complete your sign-up, accept the DAZN Terms and Conditions
  • The final step of the process is to enter your Roku 4-digit pin code (If you don’t have a PIN setup, you’ll be asked to confirm your purchase and taken straight to the DAZN welcome screen)
That’s it. You’re in. 

Do I need a Roku account and payment details attached?  (back to top)
To sign up on Roku users are required to have a Roku account with a payment method attached. Note that users who already have an active DAZN account will be able to access the DAZN app on Roku and watch great content by simply logging-in. 

How do I get a Roku account? (back to top)
When users activate a Roku streaming device, it must be linked to a Roku account. If they do not already have an account, they will be asked to create one. There are no fees associated with creating a Roku account, but users will be asked to provide a payment method, e.g. credit card. The payment method linked to the Roku account allows users to purchase subscriptions to popular channels, rent or buy movies and TV shows, or make other purchases from the Roku channel store.

What are the accepted payment methods for Roku Pay? (back to top)
Roku Pay supports payment cards (Visa and Mastercard only) and PayPal. MasterCard, Visa and PayPal are accepted payment methods for all Roku regions. Pre-paid gift cards can be used as a payment method as long as the card brand is an accepted card type, for example MasterCard or Visa.

I’m an existing DAZN customer not using Roku. Can I move to Roku?  (back to top)
Of course. You will be able watch DAZN content when you move to Roku. Once you downloaded the DAZN app to your Roku you will be able to login as an existing user using your DAZN credentials. 

What happens if there’s a payment failure when my monthly subscription is due? (back to top)
You will be informed by Roku about the payment failure and will be given a 4-day period to update your payment details after which Roku will close your account and access to DAZN will cease. 

My Roku account has a credit card attached to it, what happens when my card expires? (back to top)
You will have to update your payment details in your Roku account. Go to my.roku.com and under the “payment method” section you will be able to update your details. 

How do I cancel my DAZN subscription using my Roku Account? (back to top)
Access “Options” in your Roku Account, select “Manage Subscription” to view the renewal date and then choose “Additional Options”. To unsubscribe from DAZN, select “Cancel Subscription” then “Confirm “to remove the channel immediately.

Do I lose access to DAZN if I cancel my Roku account? (back to top)
Yes. However, note that if you cancel your Roku account before your DAZN subscription end-date then you’ll be able to access DAZN content until then. 

Do I have to use the same email address I used to sign up for Roku to login into DAZN? (back to top)
No, you can use any email address and password you choose when signing up to DAZN. 

Where can I see my payment history? (back to top)
Go to my.roku.com and scroll down and click view your purchase history on my account page.

I am an American living in Canada. Can I sign up to DAZN with my US Roku account?  (back to top)
No. You will only be able to sign up to DAZN only if you are located in America. Similarly, for Canada users, they will only be able to sign up to DAZN if they are located in Canada.

I have a problem with my payments. Where should I go for help? (back to top)
You can find additional information on the Roku support page (https://support.roku.com/en-us/index?locale=en-us)

I pay for DAZN via my Roku Account.  What will I see on my bank statement? (back to top)
Within your bank statement you will see only the total price of all subscriptions via Roku. Roku does not provide itemization within the bank statement. However, you can access the details of your subscriptions including price via your “My Roku” under the “Subscriptions” tab.

I pay for DAZN via Roku. Can I use DAZN on non-Roku devices? (back to top)
Yes, you can login with your DAZN credentials and watch DAZN on any DAZN-supported device. Your account can be used on up to 6 devices, with 2 concurrent streams depending on what market you are in. 

Do Roku customers get the same DAZN service as other DAZN customers? (back to top)
Yes, Roku users access the same content as users on other platforms. 

Why do I get emails from both DAZN and Roku? (back to top)
DAZN is separate from Roku. Therefore, DAZN sometimes will need to get in touch with you about our content or updates about your DAZN account (for example, we will send you an email if you update your password). 
Since you manage your payments through Roku, you will receive transactional emails relating to payments from them.

What if I don’t want to use Roku to sign up for DAZN? (back to top)
You can always sign up directly to DAZN via our official website. Once you signed up on your other devices, you’ll then be able to sign in to Roku using your credentials and access your DAZN content. 

How will I see that I’m subscribed to DAZN using Roku on the DAZN website? (back to top)
When users are logged in, under ‘my account’ you will be able to see that you subscribe to DAZN via Roku.

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